First of all-our 12-step carpet cleaning system for maximum soil and spot removal INCLUDES PRE-SPOTTING PET STAINS TO REMOVE SPOTS AND MINOR SPOT ODORS-NO EXTRA FEE.
HOWEVER, For pet odor problems, we have 3 ways of helping you:
1. Minor Odor Treatment– Enzymes and deodorizers are used to treat the surface of your carpet. The enzyme is sprayed on each urine spot before cleaning to eat up the urine bacteria. This procedure REMOVES SPOTS and will help reduce odor but is not intended on removing severe odor as this is merely treating the surface of the carpet. This will help reduce or control the problem, not eliminate it.
2. Moderate Odor Treatment– Water claw sub surface extraction. With this process, we saturate the spot with a special oxidizing deodorizer so the cleaning agent reaches into the padding. We then use the “water claw” sub surface extractor to pull the urine out (see photographs above and at right). This process will reduce the odor significantly, but may or may not completely cure severe problems. Moderate odor treatment is not guaranteed but normally is very effective.
3. Major Odor Treatment–Guaranteed This is a full-blown odor treatment designed to completely eliminate the odor if the pet is no longer living in the home. The carpet is pulled up and padding discarded. The carpet is thoroughly cleaned on both sides with enzymes and oxidizing agents that neutralize the urine. The sub-floor, baseboards and backing of the carpet are treated with a special, clear, “odor barrier” sealer. New pad is custom- cut and installed, and carpet is re-installed. This procedure will undoubtedly correct any pet urine problem. It’s fully guaranteed to work!
Frequently asked Pet Odor Questions
Can you remove pet urine stains on carpet and upholstery? We have a success rate of about 80-90%. However, the success depends largely on how long the stain has been in the fiber. Pet urine can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly. When urine is first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Once the urine is allowed to dry it turns to alkaline (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate. To prevent permanent staining, clean urine deposits immediately. If permanent staining occurs, we may be able to dye the spot at an additional cost.
Is vomit removable from carpeting? Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival. Also, some cat food has a red dye that permanently stains some nylon carpets. This dye is similar to the kool aid type of dye. If this occurs, we have a red dye removal system that can remove most cat vomit stains (a small extra fee applies).
What can you do for recurring urine spots? PLEASE SEE OUR MODERATE PET ODOR TREATMENT ABOVE
Do you have a 100% Guarantee on Pet Odors? With our MAJOR ODOR TREATMENT, we do guarantee successful pet odor removal of the carpet. However, the odor may not only be in the carpet, pad and subfloor. It may also be on the baseboards, drapes, walls, etc. These other odor sources we cannot predict , so we are limited in that sense.