A very nice lady from Thousand Oaks, CA came into our shop with a very dirty, frayed area rug. She said, “last time I sent it cleaning somewhere, it looked really dirty when I brought it, but it came out great.” Well-the problem is, that was ten years ago. Since then she has not had it professionally cleaned and it obviously takes a lot of traffic.
She said the rug was fifteen years old, and that it was wool, made by Karastan. She left the rug with us, for cleaning and repair, and my wife Sylvie told her we would be calling her with a quote on repairing all four edges.
Now I have done two attempts and test- cleaning one two-foot by two- foot corner. The dirt has been ground in for so many years that the cleaning results are just not spectacular, as they usually are in our company.
So, we will be calling this customer and referring her to someone who can sell her a new rug.
Much of the reason for my conclusion has to do with the actual value and origin of this carpet.
- it is a machine-made wool with a synthetic ( latex and polypropylene) backing
- the value (and quality) when it was new is inferior to a hand- woven “Oriental” rug
- the soil had simply been left to accumulate for too many years and became a permanent stain-traffic area
- the rug, since it contains latex, cannot be immersion- washed in our fresh water bath system
- the frayed edges are a tell-tale sign that this machine- made carpet rug is ready for retirement (dumpster!)
We do specialize and the most thorough, squeaky-clean with no chemicals cleaning for any area rug. And, we often perform near- mriacles on some really dirty carpets. Our company is certified by Woolsafe USA as such. However, this one was just too far gone, given it’s original quality. Actually Karastan makes some very nice rugs, but this i one of their “moderately priced” rugs.
Hope this is helpful- and if you ever have a question about area rugs or Oriental natural hand-made rugs such as Persian rugs in Ventura County please give us a call! Below you see an image our our wash process for hand-made rugs.